Returning RACO Products to the Factory
To avoid shipping damage, pack your RTU well!
- A factory-issued RMA (Returned Materials Authorization) must be obtained prior to shipment and marked prominently on the outside of the shipping package.
- To avoid extra charges, return any product or swapped parts (such as replacement circuit boards) to the factory at the address below:
RACO Manufacturing and Engineering Company
1400 62nd Street
Emeryville, CA 94608 USA
Remember to:
- Put the return address on the package
- Include a packing slip
- Have the Serial and RMA numbers handy when you call in for tracking